The association Les Saisons Bleues, headquartered at 46 avenue de Miremont, 1206 Geneva, hereby informs users of the website www.lacitebleue.ch and its customers, through this privacy policy, of the data processing activities it carries out in its capacity as data controller. As its activities extend to Swiss territory, the association Les Saisons Bleues complies with the Federal Data Protection Act of September 25, 2020.
1. Data Controller
The association Les Saisons Bleues, headquartered at 46 Avenue de Miremont, 1206 Geneva, Switzerland, operates the website www.lacitebleue.ch and acts as the data controller within the meaning of the Swiss Federal Data Protection Act (FADP).
If you have any questions regarding this policy or the processing of your personal data, you may contact us at the following address:
2. Scope
This Privacy Policy describes how we collect, use, store, and protect the personal data of website users, as well as that of our customers, partners, and subscribers.
It applies to all data processing carried out in connection with our cultural, artistic, administrative, and promotional activities.
By using our website or contacting us, you acknowledge that you have read this policy.
3. Personal data collected
We may collect various categories of personal data.
3.1 Browsing Data
When you browse our website, we collect the following information about you:
- IP address;
- date and time of connection
- browser type and version
- pages viewed
- brand of the device used
This data is primarily used to ensure the proper functioning and security of the website.
3.2 Contact Information
In addition, when you submit a contact request or sign up for our newsletter, we collect the following information with your consent:
- Your first and last name
- Your email address
- Your phone number
- Message content
3.3 Online Ticket Sales
Ticket reservations and purchases for our events are made through the Infomaniak ticketing platform, which is accessible from our website.
When you make a reservation, certain personal data is processed directly by Infomaniak to ensure:
- reservation management;
- processing payments;
- ticket issuance;
- customer support;
- administrative and accounting obligations.
- The data in question may include, in particular:
- first and last name;
- email address;
- phone number;
- reservation information;
- payment information.
Infomaniak acts as an independent service provider for ticketing and payment processing. We receive only the data necessary for organizing events and managing our relationship with participants.
For more information regarding the processing of your personal data by Infomaniak, please review their privacy policy: https://www.infomaniak.com/fr/cgv/politique-de-confidentialite
3.4 Data from a social network
When you authorize a third-party social network (such as Facebook, Twitter, LinkedIn, YouTube, etc.) to share information with us, we may receive any data you share publicly on that social network, as well as the data included in your profile. This may include basic account information and any other information or activity that you authorize the third-party social network to share. To learn more about how we receive data about you from third-party social networks or to stop sharing your data on these social networks, please review the terms of use for those social networks.
4. Purposes of Data Use
We process personal data solely for the following purposes:
- management of contact requests;
- managing reservations and services;
- communication with users and customers;
- sending information, newsletters, and cultural updates;
- administrative and accounting management;
- improving the website and user experience;
- statistical analysis and audience measurement;
- IT security and prevention of abuse;
- compliance with legal and regulatory obligations.
5. Cookies
When you visit our website, data may be stored in or retrieved from your browser, typically in the form of cookies. This information may relate to you, your preferences, or your device, and is primarily used to ensure that the website functions properly. Please be advised that when you browse our website, the following types of cookies are used:
5.1. Necessary cookies
These cookies are necessary for the website to function and cannot be disabled in our systems. They are typically set in response to actions you have taken that constitute a request for services, such as logging in or filling out forms. You can configure your browser to block these cookies or to be notified of their existence, but this may affect certain parts of the website.
5.2. Analytical cookies
These cookies allow us to track the number of visits and the sources of traffic, so we can measure and improve our website’s performance. They also help us identify the most and least visited pages and assess how visitors navigate the website.
5.3. Social media or advertising cookies
These cookies may be placed on our website by our advertising partners. They may be used by these companies to create a profile of your interests and show you relevant ads on other websites. You can disable them through your browser’s security settings.
You can configure your browser to refuse certain cookies or to be notified when they are used.
6. Recipients of the data
Personal data may be disclosed to:
- to authorized employees of the association;
- to our technical and IT service providers;
- to our partners acting as subcontractors;
- to authorities when required by law.
We ensure that our service providers implement appropriate security and privacy measures.
Personal data may also be shared with our ticketing and hosting provider, Infomaniak, based in Switzerland, to the extent necessary for managing reservations, payments, and related services.
7. Accommodation and international transfers
Data is processed exclusively in Switzerland or within the European Union. However, in the event of a transfer to third parties located in countries that do not provide an adequate level of data protection, we will implement appropriate safeguards, such as the use of standard contractual clauses.
8. Shelf life
Personal data is retained only for as long as is necessary for the purposes for which it was collected, unless there is a legal obligation to retain it for a longer period.
For example:
- contact information: until the request has been fully processed;
- Newsletter: until consent is withdrawn;
- Contractual and accounting data: in accordance with applicable legal obligations;
- Technical data and connection logs: for the limited period necessary to ensure the security and operation of the website.
9. Data Security
We implement appropriate technical and organizational measures to protect personal data against:
- unauthorized access;
- loss;
- destruction;
- disclosure;
- accidental or unlawful alteration.
10. Your rights
In accordance with applicable law, you have the following rights, among others:
- the right to access your personal data;
- the right to rectification;
- the right to erasure;
- the right to receive or have your data transferred;
- the right to object to certain processing activities;
- the right to withdraw your consent at any time.
To exercise your rights, please contact us at: info@lacitebleue.ch
If you believe that the processing of your data violates applicable law, you may also contact the Federal Data Protection and Information Commissioner (FDPIC).
You have the right to request access to, correction of, transfer of, or deletion of your personal data. To exercise your rights, please contact us using the contact information provided in the “Contact” section.
11. Contact
If you have any questions regarding this Policy or our processing of personal data, or if you wish to exercise your individual rights, please contact us at the following address: info@lacitebleue.ch
12. Update
This Policy may be amended in response to legal, operational, and strategic changes. Any updates will be posted on this page. Please check back regularly.